Safe and Aware Gaming

hbajee Responsible Gaming —
Keep Yourself Protected

When gaming goes beyond entertainment, it is important to stay aware. hbajee believes every user should have full control over their time and money. This page provides the tools, guidance, and support options to help with that.

All hbajee services are for users aged 21+ only

Our Commitment

hbajee is an entertainment platform where you can enjoy casino games, slots, and sports betting. But we know that gaming is not always light-hearted for everyone. Some people, without realising it, reach a point where gaming becomes a source of stress rather than enjoyment. That is why hbajee treats responsible gaming not as a list of rules, but as a genuine tool for protection.

Our Terms and Conditions clearly state that no one under the age of 21 may create an account or place bets on this platform. This age limit is not just a legal requirement — it is a conscious decision to protect younger people.

Before you play, ask yourself: am I playing for fun, or am I trying to recover losses? If the answer is the second one, stop now and seek support.

Core Principles of
Responsible Gaming

hbajee encourages every user to set their own limits. Stick to your budget, watch the time, and keep a clear head.

21+
Age Limit
24/7
Support
৳500
Minimum Deposit

Self-Control Tools

Every hbajee user can access these tools directly from their account. If you have any questions, reach out via 24/7 live chat.

Set Deposit Limits

Daily Weekly Monthly

Set a maximum amount you can deposit per day, week, or month in advance. Once a limit is set, it takes effect immediately.

Session Time Limit

1 Hour 2 Hours Custom

Decide how long you want to play in one sitting. When the time is up, the platform will automatically give you a warning and end the session.

Set Loss Limits

Net Loss Auto Break

After you lose a set amount, your account will automatically stop placing bets — until you consciously change the limit.

Cool-Off

1 Day 1 Week 1 Month

Temporarily close your account for a period of your choosing. During this time, logging in, betting, or depositing will not be possible.

Permanent Self-Exclusion

6 Months 1 Year Permanent

If you feel you need a long-term break, activate permanent self-exclusion. While it is active, your account cannot be reopened.

Reality Check Notice

30 Minutes 1 Hour

At set intervals, a summary will appear on screen showing how long you have been playing and how much you have spent — so you can make an informed decision.

Warning Signs

If any of the following applies to you, it may be a sign of a problem. Talk to a family member or a trusted friend.

Financial Pressure

Repeatedly betting to try to recover lost money, playing with borrowed funds or by dipping into savings, being unable to pay bills — these are direct signs of a crisis.

Emotional and Mental Stress

Feeling restless when you cannot play, becoming irritable, experiencing anxiety or depression — these point to emotional dependency.

Relationships and Daily Life

Playing in secret from family and friends, losing focus at work or in studies, having trouble sleeping — ignoring these signs allows the problem to deepen.

Check Yourself

Answer the questions below honestly. If three or more feel true for you, consider seeking professional support.

1 Do I end up spending more than my budget and feel regret afterwards?
2 Even when I decide to stop playing, am I unable to follow through?
3 Do I play in secret from family or friends, or hide how much I spend?
4 Do I feel a strong urge to bet more to win back what I have lost?
5 Has gaming negatively affected my daily routine, sleep, or relationships?
6 Does gaming now feel like a pressure or obligation rather than entertainment?

Support Options

Asking for help when things get hard is not a weakness. Alongside direct contact with hbajee, support from family and professionals is also available.

hbajee 24/7 Live Chat

Reach out to hbajee's live chat at any time. Write in Bengali — our support team will help you activate self-control tools or take an account break. No judgment, no delay.

Contact by Email

As an alternative to live chat, email us at: [email protected] — you can write in Bengali or English. Your privacy is protected. Information is kept secure in accordance with our Privacy Policy.

Family and Professional Advice

Let a trusted family member know about the problem. If needed, speak with a psychologist or counsellor. Mental health services in Bangladesh are much more accessible now — government hospitals, private clinics, or online consultations are all available.

Detailed Guide to Responsible Gaming

Before you start playing at hbajee, set your budget — only allocate money that, if lost, will not affect your daily life. When depositing, start from a minimum of ৳500 and stay within your own limits. Remember, the promise of a big win feels more certain than it actually is.

Keep track of your time. Decide in advance how many minutes or hours you want to spend in a session and stick to that. Take breaks — drink some water, get up and walk around. Keeping your body and mind fresh makes it easier to make good decisions.

Never play after consuming alcohol or sleeping medication. Getting into a game when you are stressed or feeling low is not a good habit — your judgement does not work well at those times and you are more likely to make risky decisions. Do not immediately try to recover losses after losing.

hbajee's FAQ page has detailed questions and answers about using the self-control tools. If you have any doubts, look for answers there.

Protecting Minors

hbajee does not provide services to anyone under the age of 21 under any circumstances. Age is verified at the time of account registration. If a minor in your household uses your device, enable parental controls on the device and keep your account logged out.

If you suspect a minor you know is involved in online gambling, let hbajee support know — we will take the necessary action without delay.

  • Use a strong password and screen lock on your personal device
  • Do not leave a gaming session open in front of family members
  • Have an open conversation with your children about the risks of online gambling
  • Do not save your password in the browser or app

Keep in Mind Before You Play

  • Gaming is entertainment — not a reliable source of income
  • Betting outcomes depend on chance — no strategy guarantees a win
  • Placing more bets out of anger or frustration after a loss makes things worse
  • Even on a winning streak, respect your limits — luck can turn at any moment
  • Do not use gaming as a way to escape stress, depression, or loneliness
  • Do not place large bets in secret without your family's knowledge

Q&A on Responsible Gaming

Log in to your hbajee account and go to the "Responsible Gaming" section in Account Settings. You can set or change your daily, weekly, or monthly deposit limit there. Lowering a limit takes effect immediately; increasing a limit may require an additional verification process.

Once self-exclusion is activated, the process to return any remaining account balance begins. If your balance is ৳500 or more, you can withdraw via bKash, Nagad, Rocket, or any other registered payment method. Contact us via live chat for more details.

If a family member or trusted person wants to apply on your behalf, email hbajee support at: [email protected] — provide the relevant details and we will take the necessary steps. All information is kept confidential.

A cool-off suspends your account for 1 day up to 1 month and unlocks automatically when the period ends. Permanent self-exclusion closes your account for a longer period — at least 6 months up to permanently — and cannot be reopened on your own. Promotional communications are also stopped during self-exclusion.

Yes. hbajee's live chat and email support team operates in both Bengali and English, 24 hours a day, 7 days a week. Feel free to write in Bengali for anything related to responsible gaming.

You can contact the psychiatry departments of government hospitals in Bangladesh, private clinics, or online counselling services. Talking to someone close in your family is also a significant step. hbajee's support team can help point you in the right direction.